The Carrier Says They’ll Make It Right, After Verizon’s Nationwide Cellular Outage Wednesday Affected Maine And Beyond Wednesday

If you seriously considered the thought of going out and setting up a land line this week, just in case, you were not alone.

Hundreds of thousands of folks had life as they knew it disrupted Wednesday, as the wireless carrier Verizon experienced a massive nationwide cellular outage.

Read More: Verizon Wireless Faces Nationwide Outage: What You Should Know

The ordeal began, by all accounts, right round noon. Customers started reporting that their calls were not connecting and their phones were flipping into "SOS" mode.

Some of the carriers over 146 millions customers nationwide, said they couldn't even make emergency calls, either, prompting major cities like New York and D.C. to issue warnings over their emergency alert systems, to seek land lines or go directly into public safety buildings should they need help.

Nine hours later, the wireless carrier came out with a statement owning the issue, and promising to make it right.

"Today, we let many of our customers down and for that, we are truly sorry. They expect more from us...We will make this right - for any customer affected, we will provide account credits and share updates soon."

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A little over an hour later, they declared the outage was resolved, and suggested that anyone still dealing with issues perform the classic answer to all IT issues; turn their phones off, and then turn them on again, reconnecting to the network.

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Verizon announced Thursday morning that it would issue a $20 credit to anyone affected by this week's massive network outage stating:

"This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging our customers' time and showing that this matters to us."

The credit will be applied directly customer accounts, and the company says all you have to do to redeem the credit is to log on the myVerizon app and accept it.

They went on to say that business owners would be contacted by Verizon directly to receive their credit.