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CRTC Bans Cellphone Unlocking Fees And Clarifies Other Rules In New Brunswick

Teenage girls looking at cell phone
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According to the Herald News, the new code conducted by the Canadian Radio-Television and Telecommunications Commission, all newly purchased cell phones must be unlocked, beginning December 1, 2017.

Customers will be able to cancel their contracts within 15 days, providing the phone is still in a new condition and that they haven’t used more than half of their monthly usage.

The telecom regulator has clarified that the rule is subject to the wireless account holder on shared or family plans only. They are the only ones who can consent to overage and roaming charges unless they give authorization to other members of the plan.

Data caps will be tied to single accounts regardless of how many phones are listed on the plan.

Wireless service providers (WSP’s) are not to unilaterally change the key terms of a contract with a customer for data, text, or voice services, according to the CRTC.

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